New Patient Information - Cumberland Foot & Ankle Center
Your first visit to Cumberland Foot and Ankle Center establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also background information about our committed physicians on our Staff page, and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.
Our practice is working together to realize a shared vision of uncompromising excellence in podiatric care. Keeping the residents of Southeast Kentucky from traveling to larger cities for specialized foot care.
To fulfill this mission, we are committed to:
- Listening to those we are privileged to serve.
- Earn the trust and respect of patients, profession and community.
- Exceed your expectations.
- Ensure a creative, challenging and compassionate professional environment.
- Strive for continuous improvement at all levels.
- Consistency in all patients' treatment and care.
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What to expect
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Please bring your insurance cards and photo ID with you to your first appointment and if you haven't filled out the forms yet, please arrive about 15 minutes early to fill out the patient information. Educate yourself on your symptoms by reviewing the content on this web site under the "For Patients" tab. Also, take some time to review our Staff page and familarize yourself with the doctors. We look forward to your first visit.
It is customary for our practice to make appointments in advance. We prefer to schedule all appointments through our centralized scheduling office. To make an appointment please call 1-800-FOOT-DOC or 606-679-2773. If you find the need to reschedule, please call us at your earliest opportunity so that we may offer that appointment to another patient.
Our office accepts all major insurance plans, as well as most of the smaller carriers. As a courtesy, our office will file insurance claims on your behalf. It is important to note any copayments, deductibles, or fees for service not covered by insurances will need to paid at the time of your office visit.
Please assist our staff by bringing your insurance ID card to all visits. If you have any questions regarding your insurance or billing, please call our friendly staff at (606) 679-2773 or (800) 600-6740 Monday - Friday, 8:00 - 5:00.
Cumberland Foot Health Solutions
A full-service diabetic foot wear center and an all-in-one store for those who are looking for the best in therapeutic footwear for just about any foot or ankle condition. The perfect place for the runner or walker.
- Friendly, accommodating staff
- Prompt scheduling, same day appointments available
- Certified podiatric medical assistants
- Licensed physical therapist on staff
- Fully computerized and electronic insurance claim submission for patient convenience
Directions and Parking
Please visit the location pages on the main menu for addresses and physicians specific to each location.